Privacy Policy
Your privacy matters to us. Here's how we handle your personal information.
1. Introduction
Ameluxe Detailing ("we", "our", "us") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and protect your information.
2. Information We Collect
We may collect the following personal information: your name, email address, phone number, service address, vehicle details, and payment information (processed securely via Stripe — we do not store card details). We collect this information when you make a booking, submit a contact form, or leave a review.
3. How We Use Your Information
Your information is used to: confirm and manage your bookings, communicate appointment details and reminders, respond to your enquiries, improve our services, and send occasional service-related updates. We do not use your data for unsolicited marketing without your consent.
4. Disclosure of Information
We do not sell, rent, or share your personal information with third parties except as required to deliver our services (e.g. payment processing via Stripe) or as required by law. All third-party service providers are bound by confidentiality obligations.
5. Data Storage & Security
Your personal data is stored securely using industry-standard practices. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. However, no internet transmission is completely secure and we cannot guarantee absolute security.
6. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our site. By continuing to use our website, you consent to the use of cookies. You can disable cookies in your browser settings, though some features may be affected.
7. Access & Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below.
8. Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once no longer needed, your information will be securely deleted or de-identified.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at ameluxedetailing@gmail.com or call 0413 459 771.
Last updated: June 2025 — Ameluxe Detailing, Ipswich QLD, Australia